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Face to face counselling

Supporting our members with every aspect of their musical life is our greatest priority. That’s why, based on your feedback, we have launched a new counselling service, which includes face-to-face counselling and Cognitive Behavioural Therapy (CBT), as part of a new range of services available to members offered by the ISM Members Fund.

The new service, operated by Health Assured, is completely confidential and includes telephone counselling, face-to-face counselling (up to six sessions) and Cognitive Behavioural Therapy (CBT).

To access the service, you must first contact the 24-hour personal support and advice line on 0800 042 0136. You will then speak to an advisor who will set up a telephone assessment with a counsellor. Once you have been matched with a qualified counsellor and completed a short assessment, your counsellor will give you the option of telephone counselling, face-to-face counselling or Cognitive Behavioural Therapy.

Feedback on our new service

As this is a new service, we are asking members who have used the service to complete an online anonymous questionnaire. The service is completely confidential and ISM will not know who has accessed the service – however, if you wish to discuss your survey answers with us, you are able to provide your email address.

Provided by the ISM Members Fund